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[girl] February 2nd.
Our anniversary.
FEBRUARY 2ND, 2008
My boyfriend and I cuddled all night.
We were happy.
I love him unconditionally.
Eloá and Lindemberg, forever.
8 MONTHS LATER
[Lindemberg] You know it's just… it's revenge.
So many people are gonna pay.
A lot of people are gonna suffer, they'll cry.
[ominous music playing]
POLICE
OCTOBER 13, 2008 - 9:00 P.M.
[siren wailing]
[woman] The police called from my husband's phone, so I was freaked out.
I said, "What happened, did he crash his car?"
"Did they hit him, is he okay? Can he talk?"
He said, "No, he's fine, your daughter is being locked up in the apartment."
"She's being held hostage. Her boyfriend is keeping her there."
[siren wailing]
ELOÁ THE HOSTAGE: LIVE ON TV
CDHU, OCTOBER 13, 2008 2:00 P.M.
[man 1] The day the kidnapping happened,
I came home,
and I knocked and knocked on the door.
[buzzing]
I kept knocking…
ELOÁ'S YOUNGER BROTHER
…and then I started yelling, and there was nothing.
I was like, "There's no way my sister's asleep, that's just weird."
[man 2] When I got home, I saw him.
I saw Douglas sitting out front of the building.
ELOÁ'S FATHER
He said, "Eloá's gone," I said, "What?"
[Douglas] That's when he yelled from inside, "Back off, or I'll shoot you."
That's when we realized, "Lindemberg's in there."
"I'm not leaving."
"I'll leave when I'm dead. I'm gonna kill her, I'm gonna kill Eloá."
"I'm gonna kill these boys too, and kill Nayara."
[Douglas] There was my sister, Nayara, Victor, and Iago.
When I found out they were in there, I couldn't believe it.
It hadn't hit me that it was real yet.
FIVE HOURS AS A HOSTAGE
He said, "Don't call the cops." I said, "No, I won't."
[siren wailing]
[Douglas] Victor's father was worried because his son had been gone all day,
so he flagged down a police car to ask for help.
He started leading me into that area,
which I knew was a problematic part of town.
FIRST NEGOTIATOR
There's a good amount of drug-dealing spots, not even 900 feet from there.
[Douglas] Sergeant Atos went upstairs. We panicked and said,
"Please, don't go up to the door, he said he'll shoot."
Lindemberg saw there was a police car, and he got really nervous.
"I told you not to call the police, now I'm going to kill everybody."
[line ringing]
[Sgt. Atos] I get on the phone to negotiate,
and he starts swearing at me.
[Lindemberg] I'm beating up my bitch girlfriend.
[Eloá] I'm not your girlfriend. Let me go! Police!
[Lindemberg] Shut up. Shut up, shut up.
I said, "Why would you do that? Just calm down."
And I tried to calm him down.
"Let's stop here. You basically haven't done anything yet."
"If you let them go, we're good."
He had a lot of ups and downs.
He'd be calm and talk to me like we were best friends,
and then he would get nervous.
And that's when the police decided that they had to call GATE.
GATE are the specialists.
[siren warbling]
[dramatic music playing]
[man 3] When society has a problem, they call the police,
and when the police have a problem, they call GATE.
FORMER GATE COMMANDER
And generally speaking, GATE has a good track record.
[man 4] The negotiation team arrived,
contacted Atos, and were briefed on the ongoing incident.
The tactical team was looking for a position.
GATE TACTICAL TEAM
Because, honestly, we could go in at any minute.
[Capt. Lucca] When it comes to snipers, they can either take a life,
or cause a severe injury.
The art of the negotiator is to get the perpetrator
to understand that the best option is the negotiated solution.
Going to jail is definitely better than the alternative.
[Sgt. Magalhães] And Eloá's case had a particularly dangerous bias,
which is that it's an emotional disturbance,
and because of that condition, everything's very sensitive.
[Sgt. Atos] GATE arrived with a van ready to go.
So, I went inside the van,
and then from there, I continued the negotiation.
Tell me what you want, so I can help you.
- [Lindemberg] What do I want? - Yeah.
To kill Eloá, kill myself, and let Barbie go.
As negotiations continued, he said, "I want to talk to Eloá's mother,
my mother-in-law."
So let's go get her
because he said that if he could talk to her,
he would let them go.
[siren wailing]
[Sgt. Atos] The guys brought her in, and we went across the street.
I had a barrier, a ballistic shield,
and I positioned both of us behind it.
[mother] I got on the phone and he said, "Tina, I said I'd do something stupid,
but you didn't believe me, did you?"
I said, "Liso, I believed you, but thought you were talking about yourself."
ELOÁ'S MOTHER
"Honey, don't do this. Please, for God's sake."
"Let the girls go, come down,
and wherever you go, I'll go with you, I won't leave."
He'd changed, you know? It didn't sound like him.
He said, "No, if she's not mine, she's not anyone else's."
"She's not leaving here alive."
NINE HOURS AS A HOSTAGE
I said on the phone, "You talked. Let her go."
"I'm not gonna do that. I won't do that."
"But we had a deal." "Well, I changed my mind."
I was the first reporter to be on the scene.
And there was this huge crowd of people, with residents from the building…
INVESTIGATIVE REPORTER
…from this whole housing complex, and they were all outside.
And I realized it was an extremely unique situation.
So you look around and you start doing an assessment of this kidnapping,
but also the details of these characters. Who is Eloá?
What was, uh, Lindemberg like?
You have to treat them like they are part of a plot.
[man] I used to take them to play in São Caetano,
and there was a fight there one time, and he broke it up.
He'd come here with her a lot.
He was calm and quiet, he was never a problem.
- [reporter] He mixed with troublemakers. - No, not at all.
It's just love, that's all. Anybody who's been in love knows.
LINDEMBERG'S SISTER
They've been together for over three years, not a month.
[Eloá] Important moments.
ACTUAL PASSAGES FROM ELOÁ'S DIARY
The day Lindemberg asked me to be his girlfriend.
The day Liso said that I am the woman of his dreams
and wants to marry me.
I never thought I'd love anybody the way I love him.
She always told me everything,
but she just wouldn't ever talk about this.
Because she knew we wouldn't allow it.
He came to talk to us, and we explained it.
I told him that she was only 12 years old and too young for a teenage relationship,
and he was fine with it.
I told him, "Absolutely no dates,
no going out… you'll only see each other over here."
[suspenseful music playing]
I started to like him because he was honest with me.
I liked him, you know? He felt like a son.
I did everything I could for him.
He had no criminal record. He was a kid, he had a job.
He wasn't… some thief, or a serial killer.
He wasn't somebody we already needed to get off the streets.
He just didn't wanna lose that relationship with that person.
People do such unimaginable things out of passion.
A criminal motivated by passion
a lot of the time ends up just going all in.
[siren wailing]
It was important to me to stick to my strategy.
I can't let too much time pass without talking to him.
I can't let him think, I can't let him take action.
I have to keep calling.
And also, I can't let him rest.
Finally, he said, "Okay, you convinced me, I'll let someone go."
[reporter 1] We can already see, there's a lot of police movement
surrounding the building where Lindemberg is.
[reporter 2] A lot of running around and a lot of tension right now.
[footsteps echoing]
SURVIVING HOSTAGE
It was a geography assignment.
We were supposed to go to my house… to work on it.
But then she said, "No one will be at my house,
we'll print it, put it together, and we can eat." Because it was lunchtime.
We got there, ten or 20 minutes later,
and Lindemberg showed up.
[door creaks]
[suspenseful music playing]
[Victor] I don't think he was expecting to see us there.
Nayara and Iago were dating.
So, in his head, he thought, "Wait."
He thought that maybe Eloá and I had something going on too.
[dramatic music builds]
[thuds]
I thought he was going to kill me.
That's when he said all hell was gonna break loose,
that terror was about to start.
"I have ammunition. Enough bullets to have a standoff for a month."
He kept blaming her. "My life is over because of you."
"And you have become such a slut
because of all of this computer and internet bullshit."
- [gunshot] - [glass shatters]
Every time he wanted to see what was going on outside,
he'd grab Nayara and hold a gun to her head.
He'd say, "If you try anything, I'll kill her."
[helicopter whirring]
[woman] Nayara also had a strong personality, and Lindemberg knew that.
So, according to him, it was Nayara's fault.
PROSECUTOR IN ELOÁ'S CASE
So, because of her, Eloá had enough strength to not go back to him,
to not give in.
ELOÁ BECAME CLOSER TO NAYARA AFTER SHE ENDED HER RELATIONSHIP
Eloá said, "We're gonna get back together."
"Come on, let's stop this, we're going to be happy together."
But he always said, "No, you're just saying that now."
"When this is over, you won't come back,
and you'll just go back to those other guys."
At one point, I blacked out.
[dramatic music builds and fades]
When I woke up, Eloá was shaking me.
"Wake up, Victor."
Eloá started saying, "Let him go, look at him, he's sick."
Then after a few more minutes, he said,
"Go. Go to the living room. Go in there now."
[suspenseful music playing]
[Sgt. Atos] Victor left and started coming down, so I went there to meet him.
[gunshot]
[cartridge case clinks]
I called him and said, "Man, did you shoot?"
He said, "I did."
"Okay, but why?"
"To prove that I'm not the good guy, you're all wrong about me."
TEN AND A HALF HOURS AS A HOSTAGE
So I let him calm down for about 20 minutes,
then called him again and continued with my release strategy.
It was then, around two hours later, an hour and a half, two hours later,
he said, "Okay, I'll release one more."
[reporter] Lindemberg has released two boys.
Nayara, who's friends with his ex-girlfriend, didn't want to leave
when she learned that he planned to kill Eloá and then kill himself.
[Douglas] I'll never forget when Victor and Iago came out.
Victor looked at me and said, "You see what your friend's doing?"
And when he said that, it really hurt me.
Because he was like a brother to me.
We were really close, we always played soccer together.
And from the minute he knew I trusted him, he started asking things about her.
Then he started asking,
"Does your sister have a boyfriend? Why don't you introduce me?"
And so yeah, that's when their relationship actually started.
ELOÁ'S OLDER BOTHER
I never signed off on this relationship. I never did.
We lived in that community, so everybody knew everybody.
And people died dealing drugs, or got arrested,
all kinds of stuff happened.
And it was always the same kids who played soccer,
or ping-pong, same kids.
And those kids, I never got involved with them,
I was never friends with those kids.
And every once in a while, I'd see Lindemberg with those kids.
That really bothered me.
I was like, "Damn, that guy's dating my sister."
I was worried when he only released the two boys.
It'd be really hard to keep people locked up like that,
considering how vulnerable he actually was.
Those boys could've ganged up on him and attacked him, you know?
He kept the girls, and that worried me.
[Atos] I called him and continued to move forward.
I said, "Listen, Liso, can I come up there?"
"I won't go near the door. I just want to see you face-to-face."
"Oh, you want to see me? I'm right here at the window."
[suspenseful music playing]
I said, "Are you pointing a gun at me?"
"No, just pointing, are you afraid of guns? You're a cop."
I said, "But are you pointing it at me?"
"No, it's okay, I won't do it."
[gunshot]
The shot hit the pillar, and it just missed my face.
"Are you shooting at me?" He said, "Aren't you wearing a bulletproof vest?"
"What if it hit my face?"
"If it hit your face, you'd be dead." And hung up.
This is gonna take a while.
18 HOURS AS A HOSTAGE
[reporter] We are live from the city of Santo André,
where Lindemberg, a 22-year-old young man,
holds two teenage girls hostage.
[Sgt. Atos] As soon as the sun came up, the press was there.
The whole thing was getting bigger.
[man 5] When I got there, there was a whole scene.
It was taped off, the press a little further away.
The police were all over the place, they were going up and down.
Our strategy of keeping a camera pointed at the apartment…
INVESTIGATIVE REPORTER
…was so that we wouldn't miss anything happening inside
because we knew the kidnapper and the hostages would appear.
- [helicopter whirring] - [indistinct chatter]
[Sgt. Atos] Nobody inside the apartment knew exactly what was going on outside.
They only knew what was going on when the TV started showing it.
[helicopter whirring]
[Marcelo] We are flying over the city of Santo André,
where a 22-year-old has kidnapped two teenage girls.
I'm here with Domingos Pereira, a friend of Lindemberg.
They've worked together for a year.
Domingos was telling me that Lindemberg is a pretty easy-going guy.
What's he like to work with, Domingos?
He's a super honest guy, he's never missed a day of work.
[Fábio] Lindemberg eventually realized that he was the main attraction
in the circus that had been built up around the crime that he committed.
[Marcelo] Now he had an audience via the media,
and he had, quote unquote, the woman of his dreams,
and she is playing the part of the main protagonist
of this theatrical event that has come to his town.
[indistinct chatter]
[suspenseful music playing]
[gunshot]
[siren warbling]
[gunshots continue]
[Luiz] We just heard another gunshot.
This was the fourth shot fired by Lindemberg.
There are police officers approaching, checking out the scene.
This shot was fired by Lindemberg because he didn't like a comment
that a presenter had made, and a reporter confirmed.
Now we are sure that Lindemberg, the little punk,
is no longer just a punk.
That he's actually a criminal,
and he's showing everybody what he's capable of.
The bad news, unfortunately, is interesting to people.
[Douglas] There were so many people, a huge area was closed off, tons of cars.
Never seen so many police in my life.
I can't believe he's doing this.
Everybody's nervous, no one's going to work.
They're leaving their cars in the garage, they're not doing anything.
The entire neighborhood just came to a complete halt. It stopped.
For the love of God, Liso. Please let Eloá go.
For the love of God, Liso.
27 HOURS AS A HOSTAGE
It's been over 24 hours since the kidnapping
with no outcome in sight,
and at that moment they start to lose control.
They came to the conclusion that they should replace me.
Partially because I wasn't making progress,
and also, I was tired and needed to rest.
So, Captain Giovanini, who was the commander of GATE,
takes over the negotiation.
He can see everything. He has an advantageous view.
GATE COMMANDER
He has a gun, and he has lots of ammunition,
and he's using that gun and pointing at two people up there.
So the situation is actually very complicated.
[indistinct chatter]
[Capt. Giovanini] Liso, don't make your situation more complicated.
[Liso] Bro, I'm not afraid of complicated things.
I came here knowing that I wouldn't leave here alive, bro.
Who told you that? You'll come out alive.
Says who? You guys only care about the two girls.
No, I want all three of you to come out alive.
No, you don't care about me.
I knew I was gonna die before coming here.
[man] If we didn't care about you, we would've stormed in a long time ago.
[Capt. Giovanini] If I didn't care about you, I would've stormed in, Liso.
I made a deal with myself, okay.
I told myself that I'd come here alive and leave dead.
Hey, Liso…
[Douglas] Kidnappers have a pattern. They always want something.
But he didn't want anything.
All he wanted was to stay in there with her longer.
To do nothing, to make no progress, he wanted nothing.
[helicopter whirring]
[female reporter] The concern now is that it has been many hours.
The fatigue the police usually impose seems to not be working.
We don't know how this boy can resist for so many hours
with all the pressure from the police downstairs.
[Capt. Lucca] This guy's very difficult because he thinks
he's above everything and everyone.
And at this point, I have to show him who's actually in charge.
Cut off the power and the phone.
[dramatic slam]
[Fábio] Cutting the power is a bad sign.
The police aren't making any progress with the negotiations.
They're getting tougher. The people inside will definitely be affected.
They'll feel a lot more pressure.
[Liso] Turn the fucking lights on, bro.
Or things are gonna get worse.
And you know who's gonna pay? It won't be you, pretty boy.
It won't be your partners. Do you know whose gonna pay?
The girls are gonna pay.
Their family outside is gonna pay.
So, he scolds the police. He gets… really mad.
At that point, I mean,
you can't trust a guy who's this out of control.
With all the press outside, it's so much pressure.
[Douglas] He asked my sister to call, and so they talked.
[Tina] She said, "Mom, please, mom, do you trust me?"
I said, "Of course I trust you."
I was so happy to be talking to her, you know?
I think that, all the bad feelings I had… just went away.
So I said, "Of course, honey, I trust you."
"Mom, ask them to turn the power on."
"Please, mom. Please ask them to do it."
That cut straight into my heart,
and I said, "Ask them to turn the power on."
And then my husband got mad and said, "They can't turn it on."
"We can't ask them to turn it on." And he hung up the phone.
[dramatic chord]
[Liso] I'll kill them, then I'll kill myself.
What will that get you? Nothing.
- Sure, yeah, nothing. - It won't solve anything.
You'll be left with nothing, Liso.
I'm going to kill her, you won't even know.
I'll tie her up and stab her. I don't need a gun to kill her, you know?
He was incredibly insistent.
"If you don't turn the power on, I'll kill them both."
32 HOURS AS A HOSTAGE
[suspenseful music playing]
[Douglas] I heard them say a few times,
"I have a clear shot, do I have authorization?"
"No. No, you don't have it."
Good evening, Nascimento. For now, the police insist on negotiating.
They want to push Lindemberg to the point of exhaustion,
in other words, to wear him down.
If you want the power back, I'll turn it back on.
But I want you to show a sign of good faith first.
[reporter] In the last few hours, the kidnapper has shown
signs of exhaustion.
At this point, he was feeling cornered.
After all this time, you know, and we were finally almost on equal footing.
And he realized that.
NAYARA'S FATHER
[reporter] The father of one of the teenagers
just got information from Lindemberg that he will release her.
We are all expecting here that she will be freed very soon.
There were so many rumors going around.
"He's about to negotiate, he's about to leave, he's going to release them."
In fact, there was very little official information at that time.
[suspenseful music playing]
[door creaks]
- [crowd clamoring] - [camera shutters clicking]
[siren warbling]
We can see her leaving. A happy ending, at least, for Nayara,
who is now being taken to the local hospital here.
[Everaldo] That's when my confidence in the police grew.
I said, "Maybe he's going to come out holding her,
or he's going to ask us, me or Tina, to go up."
"Or maybe Douglas, and they'll all come down together."
[Douglas] When Nayara came out…
it kind of felt like we won something, that this was all moving forward,
but I was worried he would hurt her sexually in some way.
I was afraid he might rape her.
Do something like that to her.
43 HOURS AS A HOSTAGE
[reporter] We now have live images straight from the helicopter.
There's a bigger concentration of cars from the press around the housing complex
where the kidnapping is happening.
Nayara told the police that the four teenagers were tied up and beaten.
The big TV networks were very well positioned…
JOURNALIST
…because they'd all rented apartments.
So it was kind of an every-man-for-himself situation.
It was all a mix of curious people, the press, the police.
The audience wanted to see it.
When you put a story live on air, with people covering the case non-stop,
the audience responded.
All these people won't leave, they won't go.
They really are hoping for a good outcome.
Lindemberg is up there with Eloá.
We got cable TV so we could make sure that we could keep watching the news.
ELOÁ'S FRIEND
There was a channel that was airing the case 24 hours a day.
It was basically a reality show.
[reporter] Today, we can see a difference in how the police
are positioned around the building.
Yesterday there was only this rescue car.
The reporters would go behind the building, they'd try going up
to another apartment, hopping from one building to the next,
and since there was a difference in height, they ended up on this hill,
hiding, trying to get anything, and getting in the way.
All of our tactical strategies were being completely compromised
because the media insisted on getting this crisis event out to the public.
In a case like this, the presence of press doesn't hurt.
But whenever the police say that, it's because they've also lost control,
so it's easier to push the blame onto someone else.
They can push the press back.
"You're in the way and I need you to keep your distance."
Is that hard? Yeah, sure.
Are we going to complain? Of course, but pushing the press away is easy.
[Sgt. Magalhães] As isolated as we tried to get, and as big as it was,
there still were helicopters miles away with super powerful cameras
that could see our name tags that said "GATE" all the way at the scene.
There were cameras everywhere, there weren't any limits.
None of us in the press could really get any answers.
Every time we asked the police something, they were like,
"We're working on it." Yeah, they were working on it.
But I mean, how many hours could it take?
Actually, I do have some doubts when it comes to this case,
whether the military police actually had a specific strategy.
[Douglas] The officers in the apartment next door
used a glass on the wall to listen.
[Magalhães] We could hear him being hostile and aggressive, swearing,
moving furniture.
It was possible we'd have to break in at any minute.
I just kept thinking, "Why won't the police break in?"
"Why don't they let the snipers make a decision?"
[Victor] There were snipers there.
A guy would be there all day, all night and not move, and…
Why can't they do it? It doesn't make sense.
It makes no sense.
[Ronickson] The public's opinion interferes a lot.
He's on national TV.
People keep saying, "Yeah, but he's not a criminal, right?"
Lindemberg, until Monday, 3:30 p.m., was a normal guy
who, because of a break-up with his girlfriend,
grabbed one or two guns and came here to discuss things.
[Douglas] The media kept supporting him by continuing to show everything.
That's because they wanted to convince him that he was a good guy
who was having a meltdown, and that it could be resolved.
GOVERNMENT HAS NOT AUTHORIZED SHOOTING LINDEMBERG
The authorities were so afraid of being criticized
for giving an order to take out Lindemberg,
who's keeping them hostage, because he wasn't a criminal.
GATE is working very carefully, very delicately…
SÃO PAULO STATE GOVERNOR
…because this has to have a happy ending, so to speak.
In the sense that no one gets hurt, and the problem is solved.
[Douglas] One of the conversations within the negotiation was,
"We can't kill him because the governor thinks he is…"
"He's a good guy, having a breakdown."
They kept saying that, "He has a job, he's been in the company for a while."
"GOOD BOY", MAN PAID BILL RIGHT BEFORE BREAKING INTO EX'S HOUSE
People romanticize these crimes of passion.
Society likes to build this narrative.
And it doesn't get built quickly, it takes a very long time.
[Fernanda] Why do you think he did this?
I don't know, probably love.
Today, I might've added another question.
Do you think this is love?
"HE LIKES HER SO MUCH HE LOST HIS MIND"
It seems like he gets off scot-free from being a criminal in any way at all,
and he's treated like a poor guy who is in love.
"The hostages who left were unharmed, right?"
"He's not that bad."
[Rodrigo] Oh, I remember there was a group of women,
a group of young women yelling,
"Lindemberg, where are you? I came here to see you."
[man] There he is at the window! Look, look, guys!
Holy shit!
[crowd clamoring]
All of the people shouting his name outside
are just a consequence of the circus that was going on,
and the role he got, which he played.
"I'm important now, I own this situation, and she's going to stay here."
He probably thought, "Oh, my God. I'm a star now!"
[reporter] Lindemberg Alves appeared several times
at the apartment's bathroom window.
In a moment of distraction, Eloá opens the window
and signals that she is fine.
Then Lindemberg's screams are heard.
[Liso] Close the fucking window!
What about Eloá? When were they gonna start giving her a voice?
When was she ever given the opportunity to express her needs
or say how she was feeling?
The criminal becomes the protagonist.
We knew so little about her.
We knew that she was 15 or 16 years old.
That she'd dated him for a while,
and then she wanted to end her relationship with him.
[Victor] When she started dating him, she was 12 and he was 19.
I mean, she was only 12.
She was just barely becoming a teenager, she was still a little girl.
So, when she became more mature, she was like, "Hold on, wait!"
Right? "I don't think this is good for me anymore,
I want to break up."
But he thought he owned her, so the break-up wasn't real to him.
We talked on the bus once, I told her we should go out,
but she said, "My boyfriend is super jealous."
She said, "He's jealous, so I don't leave the house, I don't leave because of him."
That first time they broke up,
he'd pretend he was crying whenever he was around me.
He asked me to take presents to her,
he'd ask me to do different things for him.
I was in her head all the time, 24-7.
"You've gotta get back together. You've gotta get back together."
And so, after that, after they break up the first time, he got even more jealous,
and that's when he started following her all the way to the school.
[Everaldo] I went to pick her up at school and I was watching her.
And she saw a motorcycle and she got scared.
I was parking the car and I said, "What happened? Are you scared?"
But I already knew. I could tell she was scared.
She couldn't see a motorcycle without thinking of him.
[school bell ringing]
[Eloá] Jesus, help me.
ACTUAL PASSAGES FROM ELOÁ'S DIARY
I'm going through a test. I want to give up.
Lord, figure this out.
Look after me.
She was already taking three courses.
She was starting her life.
And her dad would always take her and pick her up.
But he had to work that day, so she took the bus.
[suspenseful music playing]
[indistinct shouting]
[Everaldo] He hit her on the back. He slapped her.
She came home to us crying.
Crying.
As soon as I heard about it, I went right over to his house.
I said, "Listen, man, you know the two of you broke up, right?"
"She doesn't want to get back together."
He looked me right in the eyes, and he said he hadn't hit her.
I said, "Tell me that you hit my daughter."
And he just said, "No, I didn't, sir. I didn't."
"She's exaggerating, I'm telling you she's-- She's lying."
He promised he wouldn't do anything to her.
He promised me.
He promised.
I didn't believe him anymore. But my husband still did.
[Ronickson] He wanted to talk to me.
I was sitting with the GATE people, and they made a call,
then they put me on the phone with him.
And he talked about the day I went to his house.
He said, "You've never apologized for that."
He said that.
So I was like, "Bro. It's just…"
So then the GATE negotiator said something like, "Apologize to him."
I said, "Man, if that's the reason, I apologize right now."
"It's-- It's no problem"
"You come down, I'll apologize, face-to-face."
"I didn't know that was the reason that you were so hurt."
"I did what any brother would do."
And then he started saying, "Now I'm here, now I'm in control of the situation,
so where are you now?"
Then he started getting upset, so the negotiator ended the call.
47 HOURS AS A HOSTAGE
On the third day of the kidnapping, there's been no progress.
The police have called and talked to Lindemberg twice.
The calls lasted only a few seconds, and once again, he made no demands.
He said he didn't want to talk and hung up.
[Douglas] They called me and said, "You're going to help with negotiations."
"Because there's nothing more we can do,
we're just not… getting results."
"The negotiation has come to a halt."
[Capt. Lucca] GATE did the right thing there.
They clearly must have noticed that Lindemberg had a very strong friendship
with Eloá's brother, Douglas.
And that it looks like this kid could really be helpful.
- [interviewer] Even though he was a child? - That's not a problem.
Not a problem at all.
[Tina] I didn't question it.
I kept hoping things would be okay.
We did all the things that they…
that they had told us to do.
[Douglas] So Giovanini contacted him.
He was aggressive right away, he was like, "What do you want?"
I said, "It's me."
"Who?" I said, "Don't you recognize my voice? It's Douglas."
Then he calmed down.
You know that I've been on your side this whole time,
I was always the one to help you get her back.
[Liso] That's true.
So, I'm just asking you to think about our friendship, is all.
I knew you were gonna ask me to let her go.
- So… - But…
No, I'm not talking about my sister. Forget about her.
I'm talking about you and me. Our friendship.
That's the most important thing right now.
Okay, tell me what you want.
Well, just come out.
You're gonna be fine.
I'm on your side.
We'll go out together, and we'll meet new people, you know?
No, there's no time, bro. I'm going right to jail.
They'll kill me in there. They're gonna hang me, man.
- They're gonna hang me. - You won't go to jail, your lawyer's here.
I thought I could fix everything.
In my head, we were such good friends
that I was gonna fix it.
Then the police said, "He wants Douglas to do this, he wants Douglas."
Douglas was with them.
"Douglas, take this, and Douglas take that."
Is the dog in the hallway?
[Liso] Yeah, she's on the stairs,
and if you don't take her, she's gonna starve, man.
She wants to come back in.
- Okay, then. - Take the two dogs.
Okay, I'm on my way.
[Everaldo] Douglas was a child.
When he was coming back, he could have been--
He could've just shot my son right there.
And he'd be another victim. Nobody knew what was going on in his head.
[Douglas] I had to pay attention to what they were writing on the paper
in front of me.
I couldn't say what I wanted. I could only use what was on the paper.
Come out, Liso.
- What do you think? - [Liso] Wait, wait.
I'll decide in the next few hours.
Make a decision. Come out.
Let me decide, man. I'm not thinking straight.
Your sister's making me nervous.
All I wanted was to go in and…
beat him up right there on the spot.
But I couldn't say anything.
- Did you see-- - I'm hanging up
because your sister's acting crazy.
Shut up, be quiet. Let me talk to him.
He wants to talk. Be quiet.
Shut it! Shut up!
Relax, forget about her.
I'll hang up if she starts talking.
You wanna say something to me, and she won't let you. Go ahead.
Tell her to be quiet. Tell her I'm asking.
It's so sad.
You are on the other end of the line.
You hear your sister being beaten by a guy
who used to be your best friend.
It doesn't add up.
That's something I will never, ever forget.
I will never forgive him for what he did.
Never.
[melancholy music playing]
Have you decided?
[Liso] I'm thinking.
- [man] Think about it. - [Douglas] Really think about it.
- Where is Adriano? - He's right here.
- Put him on. - Okay.
Hello.
[Liso] I've got a demand.
Yeah, what do you need?
She wants to eat.
- What about you? You gonna eat? - No, I'll eat something here.
You sure?
Yeah, she'll get sick if she eats chips and shit. She needs food.
So then, he asked me to go up there.
To bring him food. And so…
Giovanini said, "But what do you mean, take it up there?"
50 HOURS AS A HOSTAGE
[melancholy music playing]
[woman] Is she gonna climb down?
[reporter] This is a very tense moment.
A rope made out of bedsheets has been placed
out of the window of the apartment.
The expectations are high. She may climb down there.
None of us know exactly what's going to happen now.
[Tina] I was on the other side.
That's when-- "Eloá is at the window!"
I was so-- So tired but I ran.
Honey!
I said, "Come down, honey, come down!" Because I thought she was climbing down.
- She said, "Calm down, mom! Calm down!" - Calm down.
- Calm down! - [Tina] Honey!
- Honey! - Calm down, nobody come closer.
Honey, come down.
You have to be strong, Tina. Calm down, Tina.
[melancholy music playing]
[crowd clamoring]
Calm down, don't come closer.
Calm down.
Calm down, for God's sake.
I could tell she was trying to control herself, but her hands were shaking.
We could tell that she was shaking.
[crowd clamoring]
[suspenseful music playing]
[Douglas] The food's here.
There's water.
[sniffles]
[indistinct chatter]
[Marcelo] It was at that time,
that the coverage had now been taken to a whole other level.
All of Brazil was talking about Eloá.
That's when we started looking for any kind of new information.
Anything we can use so that we can report something
that the other broadcasters haven't gotten access to yet.
[reporter] Quick question, ma'am. Did she feel sick?
I don't know, I wasn't here. We saw it on TV.
ELOÁ'S TRAGIC CASE BUMPS UP THE RATINGS
They were really trivializing the gravity of what was happening.
And they were more concerned about what they were eating for lunch,
how they were going to shower, because the media was all over it.
And unfortunately, everybody wanted their own scoop,
one way or another.
According to the police, they sent rice, beans, steak, and fries.
All of this requested by Lindemberg.
It seemed like people, uh…
were almost hoping it wouldn't end.
I hope it ends well for them.
LAWYER
- Perhaps a future wedding… - [woman] Mm-hm.
Between him and his girlfriend, you know?
It's sort of hypnotizing,
but in a bad way.
It's like driving past a car accident,
and you don't like blood, but you can't help it.
[Luiz] We started to realize the situation was way too fragile.
You spend a whole night, and then a second night,
then a third night, and nothing changes, nothing happens,
the police don't break in.
What are we recording here, a building?
With a camera pointing at the apartment. That's it?
[Fábio] That was an area of the city that had a lot of crime.
It was dangerous for journalists to spend the night there.
[Marcelo] All of these armed criminals were just lurking about out there,
undisturbed by police and just roaming freely
among the spectators of that horror show.
Drug dealers were complaining.
Because of the police presence, they were losing a lot of money.
They said, "Hey, reporter, get that guy out of there or we'll do it."
"Tell the police to leave and we'll take him out."
They would've gone in and killed him.
They had that power, and he was afraid of it.
The police were also afraid that that would happen.
60 HOURS AS A HOSTAGE
[indistinct chatter]
[Rodrigo] A TV station decides to call the apartment.
[ringing]
And because of that call, it sparked a commotion.
I go back to the production company tired, everyone was so tired.
I see these two producers,
and they say to me, "We spoke to Lindemberg."
And I was just completely shocked. Finally, something new, right?
"What did you record?"
They said, "We didn't record."
I said, "Get the camera, put it in front of me, let's call."
"If he picks up, I'll record."
[line ringing]
[Liso] Who is it?
Hey, Lindemberg, we're friends of the family.
We want to know if everything is okay.
Who is it?
It's Luiz Guerra, how are you?
- I'm friends with-- - Luiz Guerra?
I'm a reporter for Sonia Abrão. We're calling on behalf of your family.
Your mom is desperate to know if you're okay.
Are you a reporter?
Yes, buddy. We just want to know if you're okay.
We're worried about you.
I was very nervous, I was tense, I was tired,
it had been so many hours.
And…
I was in a situation that could change the story.
He could just pull the trigger. He could say, "Are you recording?"
"Then I'll shoot her right now."
[Liso] Are you live?
We're recording, I'll put whatever you want on air.
[Liso] Our conversation?
Let's talk, I want to help you.
I want to help you, and let me tell you,
the captain guarantees you'll be okay, so you don't have to worry.
No. I don't want anybody near the building.
If he comes close I'm gonna-- That guy came here, the captain.
He rang the doorbell and I almost shot her.
They wanted to break in, and if they did, we'd be both dead, bro.
Calling the suspect to do an interview
as if it were some big scoop,
or exclusive or something like that.
That's a criminal act.
- So right now… - [Liso] Wait, she's gonna talk.
Okay, put her on. Please.
[Eloá] Hello?
Hi, it's Luiz Guerra from Sonia Abrão. How are you?
Who is it?
Luiz Guerra, a reporter from Sonia Abrão. How are you?
I-- I'm fine.
She was so strong
- to tell me she was fine. - [Eloá] Everything's fine.
Her voice was shaking. She was--
Clearly she'd been crying.
I sensed the situation
was getting more dangerous, he wasn't kidding anymore.
Do you want us to send a message to your mom?
[Eloá] I just want to know how everyone in my family is.
They're doing fine, don't worry.
- Everything's okay. - I want to send a kiss to my parents.
- You can. - Tell them I love them.
Say that again. What did you say?
I want to tell my mom I love her. And my dad, too.
- What-- - I love them.
[somber music playing]
[helicopter whirring]
[reporter] The kidnapper's surrender was compromised
after he gave a live interview to a TV station.
Since then, the kidnapper hasn't answered the phone.
Why does the public have any interest in interviewing Lindemberg
at a time when he's taking Eloá's freedom away?
That changes Lindemberg deep down inside
into something much greater than he really was.
It did immeasurable damage to how the incident was handled at the time.
Immeasurable.
66 HOURS AS A HOSTAGE
[reporter] The situation is more tense today in the apartment in Santo André,
in the ABC region of São Paulo.
Lindemberg took Eloá to the bathroom window.
They used a cellphone to resume the negotiations.
[Liso] I don't want her anymore, I'm done.
That's it, I'm done with her. I hate her. I hate her.
[Douglas] What does she have to do to get out?
Behave and be understanding, but she's not doing that.
But what do you mean, she's not being understanding?
I talk to her and she starts screaming and acting all crazy.
I want to throw something at her.
[Eloá] You're hitting me.
[Douglas] He said he was tired and was going to surrender.
Giovanini asked him to take the guns and put them in the toilet.
So he said, "Okay, I'll come out,
I'll leave the guns in the bathroom, just like you said."
"I'll come out holding Eloá's hand."
"I'll walk to Nayara."
"I'll grab Nayara's hand, we'll go downstairs,
grab Douglas's hand, and go down, and I'll surrender."
[reporter 1] Lindemberg promises to end the kidnapping
if Nayara goes back to the apartment.
[reporter 2] Meanwhile, downstairs, everyone's holding their breath.
[suspenseful music playing]
Bringing Nayara back to the negotiation was a… strategic choice
by the crisis manager.
The Secretary of Public Safety, the prosecutor, everyone was involved.
- [Liso] Hi, Nayara. - How are you?
- Are you okay? - Yeah, are you feeling calm?
Yeah, I'm calm.
Are you really gonna do everything you said?
- I will. Do you trust me? - [Nayara] I do.
Hi, sweetie.
- [Eloá] Are you coming up? - Yeah, sweetie, I'll go up.
Okay, in front of the door.
- Don't let the police come. - Okay.
- [man] Ask her. - [Eloá] None.
Okay, let me talk to him now.
[Eloá] Everything'll be fine.
It's gonna be okay. Just like I promised you, okay?
- Okay, bye. - Bye, I love you.
[Sgt. Magalhães] Everyone agreed the tactical team would not intervene
at that particular time
because Nayara was being instructed.
She would stop downstairs to talk to Lindemberg.
[suspenseful music playing]
When I started going up, I looked
and I could see him in the little bathroom window.
Him and Eloá.
So I stopped where I was supposed to stop.
At that point, I couldn't see anything, and I didn't have a phone
because Nayara took it upstairs with her.
From here I could see the police officers,
but I couldn't see her going up.
[suspenseful music playing]
[music fades]
And then the police officers start calling me
saying like, "Come, come, come, come."
And then I went.
Everything after that was a mess.
[reporter] Colonel, was it a mistake to put Nayara back in there?
Her mother agreed, her mother was with the…
SHOCK TROOP COMMANDER
…uh, the GATE officers.
They got the girl out and then just sent her back in.
I think we're guilty of doing something incredibly stupid.
CHILDREN'S RIGHTS SPECIALIST
No child or teenager should ever be put in such a risky situation.
[dramatic music playing]
[reporter] According to the operation command, Nayara is not a hostage.
She is choosing to stay in the apartment.
[Col. Félix] She reacted in a way we weren't expecting.
We've dealt with this situation as if it was my child,
I have three kids.
Like one of my own was in there. Like a child I would know.
[reporter] You'd put your child in Nayara's place?
I'd put my child in there instead.
"WE DIDN'T MAKE A MISTAKE. WE WOULD DO IT ALL AGAIN"
Nayara going back into the apartment
is something that should've never happened.
GATE made history as the first team to have one hostage,
and then get one more.
[Nayara] Okay, so, I'm up here now and I calmed him down.
- He's okay. We got this. Okay? - [Capt. Giovanini] Okay.
[Liso] Nothing's gonna happen to your daughter.
NAYARA'S MOTHER
I trust you, Liso.
- [negotiator] All three of you. - All three.
All three of you are going to be okay.
Just like I said the other day, just like I said on TV.
All three of you are going to get to come home safe.
Don't worry.
Okay?
[Liso] Yeah, we'll come down in a few minutes.
Okay, that's great.
Yeah. Don't worry.
- Okay. I'm calm. Bye. - Bye.
He hasn't done anything he said he was gonna do this whole time.
Why would he do it now?
He said he'd let Eloá go so many times.
I'll release her after this, I'll release her after that,
tell him to come up, so he can protect me.
He just never kept his word.
76 HOURS AS A HOSTAGE
[reporter] Time goes by, and nothing happens, expectations rise.
Nayara is still inside the apartment, family members are waiting.
Eloá's mother, Cristina, is in that apartment
waiting for any information.
[Fábio] The viewers go crazy with something like this.
And in fact, let's all be honest here,
it's a great story.
You have the police managing to get one of the victims released,
and the kidnapper fooled all those officers.
A colleague of mine from Globo berated me, he said, "Look what you did,
you shouldn't have done that."
And then I see Zelda Mello interviewing him just like I did.
TV GLOBO REPORTER
[Liso] I'll release her like I did the others.
I won't say when, I won't give a warning,
it'll just happen, that's it.
The viewers wanted to see it, so it was a race to see
who could get the next interview.
[Liso] If they don't cooperate, I won't cooperate.
[Fábio] Do you regret doing any of this?
[Liso] Dude, I haven't felt that way at all.
If she's going through this, it's because she deserves every minute of it.
If they do anything stupid, we'll both die.
What right does Lindemberg have to keep a girl at gunpoint
and at the same time give live interviews?
It became a circus, right? It was a circus.
[Liso] I'm not the person everybody thinks I am.
I don't want to rot in jail.
He became instantly famous,
Lindemberg was a big star now.
So they put him on live TV to say whatever he wanted.
Our production team has contacted Lindemberg, and he will not commit
anything reckless or criminal.
He won't. The families can rest assured.
As a mom, I wanted to talk to him.
He wouldn't pick up.
If I called on my phone, he would never pick up,
but he talks to the press?
Only God knows what we were going through.
- [dog barking] - [distant sirens]
[Marcelo] The very instant Lindemberg realizes he has the media on his side,
he uses the national television platform to amplify his voice
and begins negotiating with the police much less.
[Luiz] The ratings were through the roof for everybody,
and he was getting more confident with the police.
And so this triangle that we had,
Lindemberg, the police, and the press, collapsed.
And then, we had one guy who was in charge,
and that was Lindemberg.
95 HOURS AS A HOSTAGE
[reporter] Noon. The São Paulo soccer team shirt
is placed on the window of the apartment.
[Rodrigo] Hours later, we were all surprised to see
the São Paulo soccer team's director,
who was a councilman at the time, show up on the scene,
offering to help with the investigation.
We pray that this ends well…
SÃO PAULO FC MANAGER
…and that he trusts, he really trusts the police.
That they aren't here to punish him. They're here to protect him.
It was very clear that the situation was out of control.
Everybody wanted to find a solution, and whoever did,
would be the ones to walk away from this a hero.
[suspenseful music playing]
The whole thing reached its peak.
There wasn't any way out, it had been five days.
And, um, because none of us were eating right,
I started to get sick.
The ambulance came and checked me out.
They realized I was going to have a heart attack.
[siren warbling]
He just said his life was over. That nothing mattered.
All that mattered was getting his daughter out.
DO NOT CROSS
[reporter] With negotiations practically at a standstill,
the police resorted to a tactic they'd used once before.
On Tuesday, the power was cut to the apartment.
This time, Lindemberg and the girls are in there without food.
The backpack thrown out the window was to bring lunch,
but the request was not granted.
I was worried about this case getting resolved,
and the reason was because Lindemberg
showed no real signs of cooperation at any point.
Hey, we can't break in. There are three kids in there.
How do we break in?
What do you mean kids? You don't get it.
There's a hostage trapped inside that apartment.
This is completely crazy, it's ridiculous.
Why do people need to romanticize the bad guy?
No, no.
97 HOURS AS A HOSTAGE
[female reporter] At around 2 p.m., negotiations have now resumed
regarding a particular document.
Lindemberg wanted a signed document.
This document would guarantee his physical well-being when he surrendered.
I'm kindly asking you to let him know this.
I'm a prosecutor and I'm here to guarantee his physical well-being,
and to make sure everything goes smoothly until the end.
A prosecutor came, and they showed him on TV
so that he'd believe it.
They made this document, and then it was signed.
Then they took it over to the side of the building,
and sent it up the rope.
[reporter] It sounds like maybe this case is close to being finished.
Well, I think so.
Even if he did get some sleep during the night,
the emotional exhaustion is a normal, natural expectation.
He will come to his senses. He should surrender in a few hours.
[sirens wailing]
So he replied and was super nervous.
"They sent me this paper and I don't get it."
"It's just a bunch of scribbles, I don't understand anything,
this is useless."
The way he was talking wasn't convincing. If he's afraid to die, then surrender.
The police weren't gonna kill him in front of the press.
100 HOURS AS A HOSTAGE
[reporter] It's been over 100 hours,
the longest hostage situation in the entire state of São Paulo.
On the fifth day, Lindemberg's behavior was completely different
from anything he'd shown prior.
[Liso] I see an angel here, and he's saying, "Don't do this."
And there's a little devil saying, "Do it. Don't let it go."
There is an angel and a devil.
The devil is telling me to do it. "Go ahead, don't stop."
And the angel says, "Don't do it." I'm confused, I'm nervous.
I don't feel anything. I don't feel my heart.
I'm a man alive without a heart.
I want to ask you for a favor, tell them to break in, man.
The police came up to me… and told me,
"Yesterday… he spent the whole day beating her."
My head… was just spinning.
I thought, "Why don't they go in there and end this?"
I thought a lot about it.
[Liso] I'm grateful for everything you've done, okay?
But I want you-- There will come a time, I want you to think.
- You know, I want you to tell them I'm… - This is suicidal talk.
Tell them I'm tired.
And that's what I'm feeling, you know? That's what I'm feeling.
When you give the order to break in, I will end it all, got it?
It wasn't possible to talk to him any longer,
to negotiate with him in any logical way.
He's making it very clear… that he is going to carry out his plan
to kill Eloá, and kill himself.
So, from there on out, if there's a gunshot inside the apartment,
the tactical team has the green light to act.
And then a specially trained team was dispatched to invade the apartment.
[Fábio] The police had already placed explosives at the door.
Everything was ready.
The prosecutor and the, the boy's lawyer…
are coming down for a press conference.
[Rodrigo] We received information there'd be a press conference with Colonel Félix,
commander of the entire operation.
We got there right away,
and the entire press got in position for this interview.
I just ask you to be patient,
I have to get the equipment so we can do this the right way.
The tension was high, so even off-the-record information
dried up at that point.
We couldn't get anything else.
[woman] Okay. Okay. Here?
[man] There are people running over there.
[woman] Hey, film me up there.
- [crowd clamoring] - [helicopter whirring]
[indistinct shouting]
[helicopter whirring]
[gunshots]
[dramatic music playing]
[camera shutters clicking]
Lindemberg! Lindemberg!
Liso!
We went through, we blew up a door that was barricaded by a table,
and behind the table, he barricaded it with a bookshelf.
[thudding]
[sirens wailing]
[man] They went in, look.
We couldn't see him because he barricaded himself behind a door,
behind a column, like this.
[suspenseful music playing]
[reporter 1] There's a lot of commotion outside!
[reporter 2] Nayara just came out.
[reporter 1] We can see the girls being released.
[Tina] Oh, my God! Where's Eloá?
[woman] Where's Eloá?
[crowd cheering]
[Tina] Oh, my God!
[man] There was a gunshot in there. A gunshot.
He shot her.
- [man] He killed her? On the floor? - He shot her. She's on the floor, shot.
[indistinct shouting]
[sirens warbling]
That's what we saw. Nayara walking down with her hand on her mouth,
full of blood, and then
the officer coming with my sister… [voice breaking] in his arms.
I'm sorry, guys.
[melancholy music playing]
[music continues]
[siren wailing]
When Eloá leaves on a stretcher, and she's lying there, unconscious,
right in that moment,
I think that Brazil, for the very first time, as a country,
got a sobering sense of how big of a mess Eloá's case was.
- [indistinct shouting] - [sirens warbling]
- [reporter 1] Look, he's leaving. - [reporter 2] Lindemberg is leaving, look.
- He's in red, leaving in handcuffs. - [reporter 1] In red.
[officer] Hold him, hold him, hold him.
[crowd clamoring]
- [siren warbling] - [camera shutters clicking]
[solemn music playing]
[solemn music continues]
[music starts to fade]
OCTOBER 17, 10PM SANTO ANDRÉ MUNICIPAL HOSPITAL
When I heard that… that she'd been shot,
I heard it from my son, Ronickson.
He said, "Dad…
she got shot twice."
And I asked about him. "Is he-- Did they shoot him? Huh?"
And he said to me, "No, Dad."
"Eloá got shot twice, he shot her."
And I just completely lost it, and I fainted.
- [somber music playing] - [monitor beeping]
Eloá's surgery has just finished. She made it, she's alive.
We are hoping that the doctors who operated on her
will release a statement to the press very soon.
All the doctors gathered around us and said
"We did everything we could."
"It's in God's hands now."
"Because she was shot in the head."
"And we have done everything we could."
Then I… I broke down and cried
because I didn't know she'd been shot in the head.
[sniffling]
Then they told me she was in a coma.
Then they took me--
They took me to see her.
I immediately felt sick, I said, "Honey, mom is here."
And then I collapsed.
Then they took me out of the room.
The tragic end of the kidnapping left a question in the air.
Did police make a mistake?
No, no. These were the orders.
The team on the side heard gunshots and went in.
Fábio, can you tell us, did the police react
in response to a shot fired by the boy?
Carlos, the experts will have to answer that.
Whether there was a gunshot before,
or if this shooting occurred because of the police invasion.
Even after being released to go home, Nayara is still here
giving her statement to prosecutors and the chief in charge of the case.
[crowd clamoring]
- [cheering] - [camera shutters clicking]
[woman] Nayara! Nayara!
Nayara! Nayara!
Lindemberg, according to Nayara's version…
POLICE CHIEF
…did not fire before the explosion.
[reporter] Did she lie?
She didn't lie, she was-- She was a victim.
She was in a crisis situation, in the middle of a crisis.
She's a 15-year-old who could have easily been confused.
She may be confused and, at the moment, not completely understand.
The shot that Lindemberg took was the trigger for GATE's actions.
Period. I have absolutely no doubt about that whatsoever.
There is no evidence of any sound here that could have been a gunshot…
FORENSIC EXPERT
…in the 12 minutes leading up to the explosion.
There was an explosion, the first explosion,
then there were-- There were gunshots.
And that's the story.
It was a narrative, you know, to exonerate the state.
[reporter] The state governor apologized to Eloá's family,
but defended the measures adopted by the negotiating team.
GATE… is a very experienced, specialized team.
SÃO PAULO STATE GOVERNOR
They are very brave and very well-prepared.
Something we all saw in Eloá's case
was the simple fact that those snipers had every opportunity
to… take down the attacker,
and that order wasn't given. Why?
[indistinct chatter]
[reporter] How are your parents?
Well, they're hanging in there.
They're shaken up, but…
[monitor beeping]
[reporter 1] The new medical report on Eloá's health status.
- [reporter 2] Eloá Pimentel… - [reporter 3] Eloá Cristina da Silva…
- [reporter 4] Serious condition. - [reporter 5] Life's at risk.
[reporter 1] She has vital signs, her heart beats, she breathes.
- [reporter 7] A new test. - [reporter 8] And then, another surgery.
[reporter 1] There is no improvement.
[reporter 5] Her health condition is critical.
[monitor continues beeping]
[flatlining]
My wife came to me and she said, "It's all over now."
"It's over, Eloá's dead."
I was destroyed.
I didn't know what to do.
I just wanted to die.
But my two sons wrapped their arms around me.
Ronickson and Douglas.
And I realized I had two more children.
[melancholy music playing]
I said…
"It's over, right? It's over."
[Marcelo] People came from all over to pay their last respects.
The entire country of Brazil stopped for Eloá's burial.
ELOÁ'S FRIEND
[melancholy music continues]
[applause]
[indistinct conversation]
[camera shutters clicking]
[music continues]
[music fades]
[Douglas] I felt like everything was all my fault.
So I couldn't find the words, I didn't know what to say.
I couldn't think of anything to say to her.
I couldn't stop blaming myself.
I just stood there and watched in silence.
[somber music playing]
[Marcelo] What's it like for a mother to wait for 100 hours?
To us, 100 hours is five days.
To a mother, it's an eternity. The 100 hours didn't end for her.
For this mother, these 100 hours will last forever.
[Fábio] The commotion of it all takes it beyond itself.
It becomes a product.
Then it's over.
Everyone goes away.
And the family stays.
We're not there for the show anymore.
We all leave.
We pack up the lights, and we leave.
Is this what we want?
Is that the behavior we want? As a society, I mean.
As journalists, as a society, or as police officers,
is that really what we want?
To this day, people tell me, "Eloá's death, that was your fault."
People are constantly blaming me for it.
But let me assure you. All of you watching.
Any journalist would've liked to be in my place.
I entered the crime scene, and I took a captive audience.
FEBRUARY 13, 2012 LINDEMBERG'S TRIAL
[tense music playing]
He smiled at me.
He laughed at everyone.
He wasn't…
He wasn't sorry.
At the time, the existence of the femicide law
wouldn't have prevented Lindemberg from wanting to kill Eloá.
What changes now is that society is becoming increasingly aware.
And in my opinion, it's progressing slowly,
but it's now gotten to the point where it recognizes
that acts of violence against women are very serious.
[reporter] The afternoon was filled with anticipation,
inside and in front of the Santo André courthouse.
The prosecution and the defense awaited the jury's decision.
- What's the verdict? - He should be convicted.
How long do you think he should be in jail for?
Forever.
He ruined my family, you know?
These days we…
We get on, right?
We deal with it.
But the wound stays.
It's--
What would it be like if Eloá had…
met my daughter?
You know?
[melancholy music playing]
[Eloá] June 21st, Ronickson's birthday.
I hope he's here in São Paulo with us.
The family misses him very, very much.
August 5th, my little brother's birthday.
Everton Douglas. I love him.
I hope it's a day filled with joy and happiness.
In 2008, I will…
First, I'll go to the beach.
Second, take a course.
Third, get a job.
Fourth…
REAL EXCERPT FROM ELOÁ'S DIARY
…get engaged to Liso.
[melancholic music continues]
LINDEMBERG ALVES WAS SENTENCED TO 98 YEARS IN PRISON.
HE MANAGED TO GET HIS SENTENCE REDUCED TO 39 YEARS
AND IS CURRENTLY SERVING IN A SEMI-OPEN PRISON REGIME.
IN 2018, THE GOVERNMENT OF SÃO PAULO WAS ORDERED
TO PAY COMPENSATION TO NAYARA RODRIGUES FOR MORAL, MATERIAL AND AESTHETIC DAMAGES.
ELOÁ'S FAMILY HAS NEVER RECEIVED ANY COMPENSATION FROM PUBLIC AUTHORITIES.
FOLLOWING ELOÁ'S CASE, THE SÃO PAULO PUBLIC SECURITY DEPARTMENT
PUBLISHED A RESOLUTION IMPOSING STRICTER PROTOCOLS
AND LIMITING PRESS PARTICIPATION IN ONGOING KIDNAPPING NEGOTIATIONS.
THE FAMILY DECIDED TO DONATE HER ORGANS.
SEVEN DIFFERENT PEOPLE RECEIVED ELOÁ'S HEART, LUNGS,
PANCREAS, LIVER, KIDNEYS, AND CORNEAS.
[melancholy music playing]
[melancholy music continues]
[music fades]
[melancholy music resumes]
[melancholy music continues]
[music fades]