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February 2nd,
our dating anniversary.
My boyfriend and I are very close.
And happy.
I love him
unconditionally.
Eloá and Lindemberg,
love forever.
EIGHT MONTHS LATER
A feeling of revenge.
A lot of people will pay for this.
A lot of people will suffer and cry.
POLICE
OCTOBER 13, 2008 9:00 P.M.
The police called me on my husband's phone.
I was scared right away.
I said, "Was he in an accident?"
"Was there a car crash? Is he okay? Can he talk?"
He said, "No, he's fine."
"But your daughter is locked up in an apartment."
"She's being held hostage. Her boyfriend locked her up there."
ELOÁ THE HOSTAGE: LIVE ON TV
CDHU HOUSING COMPLEX OCTOBER 13, 2008 - 2:00 P.M.
On the day of the kidnapping,
when I got home,
I kept knocking on the door…
I kept calling out, I went down, I was shouting, but no one answered.
ELOÁ'S YOUNGEST BROTHER
I thought, "My sister must be asleep."
"Man, this can't be!"
When I got home, I saw Douglas from afar
sitting at the entrance of the building.
ELOÁ'S FATHER
He said, "Eloá disappeared." I went, "What?"
That's when he shouted from the inside, "Move back, or I'll shoot you!"
We recognized his…
"Lindemberg, is that you?"
"I'm inside, and I'll only leave when I'm dead."
"I'm going to kill Eloá."
"I'm going to kill the boys in here and Nayara."
It was my sister, Nayara, Victor, and Iago.
When I found out they were in there,
I couldn't believe it. It…
I couldn't really believe that was happening.
FIVE HOURS HOSTAGE
He said, "Don't call the cops." I said, "I'm not."
Victor's father was worried about him because he had been gone all day,
and he stopped a police car to ask for help.
When he took me to that area, I knew it was a problematic place.
FIRST NEGOCIATOR
In fact, about 900 feet from there,
there are several drug dealing spots.
Sergeant Atos went up, and we said,
"Don't get close to the door, or he's gonna shoot."
Lindemberg saw a police car pull up,
and he got really nervous.
"I told you not to call the cops! I'm going to kill everyone."
I got on the phone, started negotiating, and he cursed me out.
- …my girlfriend, this fucking bitch-- - I'm not your girlfriend.
- Shut up! - What?
Shut up!
I said, "Don't do that. No, calm down." I tried calming him down.
"Let's stop here. You haven't really done anything."
"If you let them go, it's all good."
He had many highs and lows.
Sometimes he was calm and talked to me as if we were best friends.
Then, he'd get nervous.
That's when the officers decided they had to call GATE.
GATE is the expert.
When society has a problem, they call the police.
When the police have a problem, they call GATE.
In most cases, GATE shows good results.
FORMER GATE COMMANDER
The negotiating team arrived, contacted Atos,
and outlined how the incident was unfolding.
The tactical team was looking for a position to take and maybe go in.
GATE TACTICAL TEAM
Snipers either take a life or cause severe injury.
The negotiator's job
is making the perpetrator understand
that the best option is the negotiated solution.
It's better to go to jail. The other option is worse.
And Eloá's case had a very dangerous bias,
which is emotional disturbance.
It's a condition that makes everything very delicate.
GATE arrived in a fully prepared van.
I went inside the van and continued the negotiation from there.
What do you want? Tell me, so I can help you, man.
- What do I want? - Yeah.
I want to kill Eloá, kill myself, and set Barbie free.
Continuing the negotiations,
he said, "I want to speak to Eloá's mom, my mother-in-law."
So, let's get her.
He said that if he could talk to her,
he'd let them all go.
The guys brought her in. We crossed the street.
I had a ballistic shield, I placed her…
her and myself behind the shield.
They gave me the phone, and he said,
"Didn't I say I was gonna do something stupid?"
"But you didn't believe me."
I said, "Liso, yes, I did. But I thought you'd do it to yourself."
ELOÁ'S MOTHER
"Son, don't do this."
"No, for the love of God."
"Let the girls go, come down."
"I'll go wherever you go. I won't leave you, not for a second."
He had changed, you know?
He seemed-- He said, "No."
"If she's not mine, she won't be anybody's."
"She won't get out of here alive."
NINE HOURS HOSTAGE
I got the phone and said, "Okay, let the girl go."
He went, "No, I won't let her go."
"But you said you would." "I decided not to."
I was the first reporter
to arrive at the scene, and I came across a crowd of people.
REPORTER
The residents of the housing complex
were all outside.
And I realized
it was an unusual situation.
So I analyzed the kidnapping that's taking place,
but also the characters involved in it.
Who is Eloá?
What was Lindemberg like?
As if they were part of the plot.
Once, I took them to play in São Caetano.
And there was a fight. He broke up the fight.
He always came here with Eloá,
he was calm, quiet, there was never a problem.
- Did he hang with bad company? - No.
That's love, right? Only those who feel it can tell, you know?
LINDEMBERG'S SISTER
They've been together for three years, not a month.
Remarkable events.
The day Lindemberg asked me to be his girlfriend.
REAL ENTRIES FROM ELOÁ'S DIARY
The day Liso said I am the woman of his life
and he wants to marry me.
I love him like I thought I'd never love anyone in my life.
She told me everything.
But she never said anything about her crush.
Because she knew we wouldn't approve.
Then he came to talk to us, and we told him.
I told him she was only 12 years old.
It was just a teenage crush.
He accepted everything. And I said, "No dates."
"No going out."
"Only stay here at home."
I started to like him.
Because of his sincerity towards me, I started to like him.
I saw him as a son.
I did everything I could for him.
He had no prior criminal record.
He was a kid, he had a job.
He wasn't a mugger or a serial killer,
nothing like that. He wasn't someone we had to eliminate.
And he didn't want to lose that relationship, that person.
People do unimaginable things out of passion.
A criminal with passionate motivation often decides to go all in.
I stuck to my strategy.
I can't go too long without talking to him,
I can't let him think or take action.
No, I must keep calling.
And I also can't let him rest.
Then, he finally said, "Okay. You convinced me. I'll let someone go."
We can already see
all the police movement surrounding the building
where Lindemberg is.
There's a lot of running around and tension right now.
SURVIVING HOSTAGE
It was a Geography assignment.
We were actually going to my house
to do the assignment.
But she said,
"No one's in my house. Let's go there. We can print it out and make lunch."
It was lunchtime.
Once we got there, ten to 20 minutes later,
Lindemberg arrived.
I think he wasn't expecting to see us there.
Nayara and Iago were dating.
So he thought, "Wait a minute."
He thought
something could be going on with me and Eloá too.
I thought he was going to kill me.
That's when he said things would get worse. The terror was about to begin.
And he said,
"I have enough bullets to last me a month."
He kept blaming her.
"My life is over because of you."
"You became a slut
because of this fucking computer and the internet."
Whenever he wanted to see what was going on outside,
he would grab Nayara and hold a gun to her head.
He warned us, "If you try anything stupid, I'll kill her."
Nayara also had a strong personality.
So for Lindemberg, Nayara was to blame.
ELOÁ CASE PROSECUTOR
He blamed her
for Eloá not getting back together with him and not submitting to him.
AFTER ENDING RELATIONSHIP, ELOÁ GOT CLOSER TO NAYARA
Eloá said, "We'll get back together."
"Let us go. Let's get this over with. We'll be together."
But he said, "You're just saying that now."
"When this is over, you won't come back."
"You'll go back to your guy friends."
At a certain point, I blacked out.
When I woke up, Eloá was shaking me.
"Wake up, Vitinho."
She said, "Let him go. He's not feeling well."
A few more minutes went by, and he said,
"Listen, go to the living room."
"Go now."
Victor came out and started going down. I went there to meet him.
I got on the phone and called him. "You fired a shot?"
He said, "I did." "But why?"
"To prove that I'm not a good guy. You guys are wrong about me."
TEN AND A HALF HOURS HOSTAGE
I let him
calm down for about 20 minutes,
called again, and continued on with my strategy to free them.
Then, about one and a half or two hours later, he said,
"Okay, I'll let one more go."
Lindemberg released two boys.
Nayara, his ex-girlfriend's friend, didn't want to leave when she learned
that he planned to kill Eloá and then kill himself.
Something that really struck me was when Victor and lago came out,
Victor said, "See what your friend is doing?"
That made me feel awful.
Because he really was like a brother to me.
We were very close. We always played soccer together.
When he realized he had earned some of my trust,
he started asking about her,
"What about your sister?"
"Is she dating? You could introduce me to her."
That's when they started having a relationship.
ELOÁ'S OLDER BROTHER
I never thought this relationship was a good idea.
We lived in the community there, so everyone knew each other.
There were guys who died from drugs, others got arrested, all kinds…
It was always the same kids who played soccer and ping pong together.
And I never got involved with those kids.
I was never their friend.
Sometimes I'd see Lindemberg with them and that bothered me.
I thought: "Damn, the guy is dating my sister. Like… fuck."
I was worried when he only released the two boys.
It'd be hard for him to keep them hostage
while he's risking his life.
What if the two boys ganged up
against him and tried something?
Now, he only had two girls. That worried me.
I called him and kept talking.
I said, "Come on, Liso, can I come up? I won't get to the door."
"I just want to look at you so we can talk."
He's like, "Oh, you wanna see me?"
"Look, I'm here by the window."
I asked, "Are you pointing a gun at me?"
"No. Are you afraid of guns? Aren't you a cop?"
I said, "You are pointing it at me." He went, "No, I won't point it."
The gunshot hit a column, it almost hit my face.
"Are you shooting at me?" He said, "Don't you have a vest on?"
I asked, "What if it had hit my face?" He said, "You'd be gone."
And he hung up.
This case isn't ending soon.
18 HOURS HOSTAGE
We are live from the city of Santo André,
where Lindemberg, a 22-year-old man,
is holding two teenage girls hostage.
When the day dawned, the press started arriving.
It started to get crowded.
When I got there, the whole scenario was already set up.
The area was secured, the press was distant,
police officers all around, going up and down.
REPORTER
Our strategy was to have a camera pointing at the apartment,
REPORTER
so we wouldn't miss anything going on inside.
We knew the kidnapper and hostages would show up there.
From the inside,
they didn't know the scale of what was going on outside.
They only saw how big it was when it started to show on TV.
We are back flying over the city of Santo André,
where a 22-year-old young man is holding two girls hostage.
I'm here with Domingos Pereira,
who's Lindemberg's friend and has worked with him for a year.
Domingos was telling me that Lindemberg is calm and peaceful.
What's he like at work?
He's an honest guy. He's never missed work.
Over time, Lindemberg sees he's the main actor
of the circus that was set up around a crime he's committing.
He had an audience, which was the press.
And he had, say, "the woman of his life"
participating as the main protagonist of this play
that was set up there.
One more gunshot was fired.
It's the fourth one from Lindemberg.
A few policemen are approaching to see what happened.
The shot was fired by Lindemberg
because he didn't like the comment
made by a reporter, and the reporter confirmed.
That's when we were sure
that Lindemberg, that Joe Schmo, is not a Joe Schmo anymore.
Now, he's a criminal
showing everyone what he's capable of.
Unfortunately,
people find bad news interesting.
There were so many people, such a huge area was isolated,
there were so many cop cars.
I'd never seen so many policemen. I couldn't believe what he was doing.
Everyone is tense.
People can't go to work or get the car out of the garage. They can't do anything.
The whole neighborhood stopped. It stopped.
For the love of God, Liso.
Release Eloá.
For the love of God, Liso.
27 HOURS HOSTAGE
It's been more than 24 hours.
The kidnapping has not ended.
Things started getting out of control.
They decided to replace me.
First, because I was not making any progress.
Second, because I was tired. I needed to rest.
And Captain Giovanini,
GATE's commander at the time, took over the negotiations.
He can see everything from there, with a good vantage point.
GATE COMMANDER
He has a gun and a lot of ammo.
There are two people being held at gunpoint.
So the situation is very complicated.
Here's the deal, Liso, don't complicate things for yourself.
Bro, I'm not afraid of that.
I came here knowing I wouldn't leave alive, dude.
Who says so? You're coming out alive.
You only care about the two girls.
- I want all of you to come out alive. - You don't care about me.
Before I came in here, I already knew I was gonna die.
If I didn't care about you, I'd have gone in already.
I did this to myself.
I made a deal with myself, I came in alive and I'll leave dead.
Kidnappers have a pattern.
They always want something.
In his case, he didn't want anything.
He only wanted to spend more time with her in there.
There's nothing to do. There's no progress.
The concern now is that it's been many hours.
The fatigue usually imposed by the police seems not to have worked.
They still don't know how this kid has resisted all this time,
despite all the pressure from the police.
The guy's being difficult.
He thinks he's above everything and everyone.
That's when I have to show him who is in charge.
"Cut off the power and the phone."
The power outage is a bad sign.
The police aren't making progress in the negotiations.
They get tougher.
For sure, whoever is inside will be bothered.
He'll feel pressured.
Turn on that fucking light, bro.
I'm demanding, you have no choice, or things will get worse in here.
And for whom?
Not for you, pretty boy.
Not for friends either.
The girls here will suffer. Their families will suffer.
He scolds the police. He gets…
pissed off.
At that point,
you couldn't trust a guy who's out of control,
with the press outside, under a lot of pressure.
He asked my sister to call.
She said, "Mom, please. Do you trust me?"
I said, "Of course, honey."
I was happy that I was talking to her.
I think everything bad I was feeling
vanished away, right?
Then I said, "Of course I trust you."
"Mom, ask them to turn the power back on. Please."
"Ask them to turn it back on."
I didn't think twice. I said, "Ask them to turn the power back on!"
My husband got agitated and said, "They can't. We can't ask them."
And he hung up the phone.
I'm killing the girls and myself.
What good will that do? It won't do any good.
- Yeah, but-- - That won't solve anything, Liso.
I'll kill her, you won't even know, bro.
I'll tie her up and stab her.
I don't need to shoot her to kill her.
He spoke incisively,
"If you don't turn on the power, I'll kill them."
32 HOURS HOSTAGE
Sometimes I heard,
"He's in sight. Do I have permission to shoot?"
"No, you don't."
Good evening. For now, the police insist on negotiating.
The idea is taking Lindemberg to the limit of exhaustion,
that is, to overcome him by fatigue.
Then what? I can turn the power back on.
But you need to show me an act of good faith. So far, you haven't.
In the last hours, the kidnapper is showing signs of fatigue.
He really found himself cornered. Right?
We were literally
almost at a parity of weapons.
He saw that.
NAYARA'S FATHER
One of the teenage girls' fathers received information from Lindemberg
that he will release her.
The expectation is that this will happen very soon.
There were so many rumors
that he was negotiating,
that someone was about to be released.
At that point, we had little official information.
We can see the girl leaving.
It's a happy outcome for Nayara,
who is being taken to a local hospital.
I felt confident in the police strategy.
I thought, "He'll come out holding her, or will ask us…"
"He'll ask Tina or I to go up,
or maybe Douglas, so we can come down together."
When Nayara came out,
there was a sense that things were progressing,
but I was worried that he might do something
about her physical integrity.
I was afraid he might rape her,
or do something in that sense.
43 HOURS HOSTAGE
We have live images from the helicopter.
The number of press cars has increased
around the housing complex where the kidnapping is taking place.
Nayara told the police that the four teenagers were tied and beaten.
JOURNALIST
The big broadcasters were already well-positioned.
They had already rented apartments.
So, it was like everyone for themselves. Everything was kind of mixed up.
Curious people, the press, the police…
The audience wanted to see that. When the case was mentioned,
whoever covered the story nonstop,
the audience responded.
The people won't leave the perimeter.
They want this case to have a positive outcome.
Lindemberg is there with Eloá.
We got cable TV,
so we wouldn't miss anything about the case
because a cable TV station broadcasted the story 24 hours a day.
ELOÁ'S FRIEND
It was basically a reality show.
Today we can see a difference in the police's location
around the building.
Yesterday, we could only see this rescue car…
The reporters went through the back, tried going into other apartments,
and went from one building to another.
There was a small hill, they hid there trying to get something.
It disturbed the operation.
Our tactical strategies
were all compromised because of the reporters
and the exposure of the case.
Our presence in a case like this doesn't disturb anything.
The police say that when they're losing control.
So, it's easier to put
the blame on something else.
They can keep the press away,
"You guys are in our way. I need you to keep your distance."
Will it be hard? Yes.
Will we complain? Yes.
But keep the press away. It's simple.
The isolation, as extensive as it was--
There was a helicopter far away
with super powerful cameras that could zoom in
on our GATE badges from where we were.
There were cameras everywhere.
There were no limits.
And we, from the press, didn't have any answers.
Everything we asked the police,
they said, "We're working on it." They really were.
But how many hours had gone by already?
I have my doubts, especially in this case,
if the military police had a defined strategy.
The two cops in the apartment next door used cups as listening devices.
We could hear beatings, cursing, furniture being moved…
At any moment, we might have to go in.
I couldn't stop wondering, "Why don't the police go in?"
"Why don't the snipers take action?"
They had snipers.
I saw the guy there all day and all night,
in the same position and…
Why can't they act?
That's absurd.
It's absurd.
Public outcry interferes with many things.
He's on national television,
and people are like, "Oh no. He's not really a criminal."
Until 1:30 p.m. on Monday, Lindemberg was an ordinary person.
After a fight with his girlfriend,
he got a gun or two and came over to argue with her.
He had the press's support that was showing everything outside,
making him believe that he was a good guy
who was having a meltdown, but it could be resolved.
GOVERNMENT DID NOT AUTHORIZE SHOOTING LINDEMBERG
The authorities were afraid of being criticized
for giving orders to kill Lindemberg,
who held two girls hostage, as he wasn't a criminal.
GATE is being very careful.
Very subtle.
GOVERNOR OF SÃO PAULO STATE
Because this needs to have a happy ending,
in the sense that no one gets hurt, and the case is solved.
One thing said in the negotiations was,
“We can't kill him, because the governor thinks that he's…
a good guy who is having a breakdown."
They kept saying, "He has a job and has been in the company for a while."
"GOOD GUY," KID PAID BILLS BEFORE BREAKING INTO EX'S HOUSE
People romanticize crimes of passion.
Society builds this narrative.
And it's not built quickly.
It takes a long time.
Why do you think he did this?
I don't know. I guess it's love.
Today, I might have added another question,
"Do you think that is love?"
"HE LIKES HER SO MUCH HE HAS LOST HIS MIND"
It seems like he's acquitted of being a criminal,
and he's treated like a poor guy who is in love.
"The hostages who got out were unharmed, right?"
"He's not that bad."
I remember very well there was a group of young women yelling,
"Lindemberg, where are you? I came here to see you."
Look at the window!
- Look, guys! - Lindemberg!
Holy shit!
People shouting his name outside is
just a consequence of the circus created
and the role he got and assumed.
“I'm getting important, I’m in control, and she's staying here."
He saw that and, "My God, now I'm a star!"
Lindemberg Alves appeared several times at the bathroom window.
He'll shoot.
In a moment of distraction,
Eloá opens the window and signals that she is fine.
Then Lindemberg's screams are heard.
Close the fucking window!
What about Eloá?
When was she heard?
When was she given the opportunity to express herself
or show what she was feeling?
The criminal becomes the protagonist.
We knew very little about her.
We knew that she was 15 or 16 years old.
That she'd dated him for a while,
then she ended the relationship.
When they started dating, she was 12 years old, and he was 19.
She was 12, she was…
She was barely a teenager.
She was still a girl.
But when she became more mature,
she was like, "Hold on."
Right?
"This isn't good for me anymore. I want out."
But he thought he owned her and didn't accept the breakup.
We talked on the bus once, and she said,
"My boyfriend's jealous." I'd invited her to go out.
She said, "He's jealous. That's why I don't go out. Because of him."
I remember the first time they broke up.
He would pretend he was crying near me.
He asked me to take gifts to her.
He asked me to do things for him.
So, I was in her head 24/7,
"You have to get back together with him."
Then, when they actually broke up,
he got even more jealous,
which is when he started following her to the school gate.
I went to pick her up at school.
And I was watching her.
She saw a motorcycle, and she got scared.
I was parking, and I looked over and said, "What? What scared you?"
But I already knew, I could see she was scared.
She couldn't see a motorcycle
without thinking it was him.
Jesus,
help me.
REAL TEXTS FROM ELOÁ'S DIARY
I'm going through a trial, and I am almost giving up.
Lord, sort this out.
Look after me.
She was already taking three courses.
She was starting her life.
Her dad always took her and picked her up.
But he had to work that day. So she took the bus.
He hit her on the back. He slapped her.
She came home crying.
Crying.
As soon as I heard, I went straight to his house.
I said, "Man, you guys broke up, right?"
"My sister doesn't want to get back together."
He looked me in the eye and said he hadn't hit her.
I said, "Tell me you hit my daughter."
He said, "I didn't hit her, sir."
"She's exaggerating. She's lying."
And he promised he wouldn't do anything to her.
He promised.
But I didn't believe him anymore.
But my husband did.
He wanted to talk to me.
I was with the GATE people,
and they made a call.
Then they put me on the line with him.
And he talked about the day I went to his house.
He said, "You still haven't apologized for that." He said that.
Then, I…
I said, "Damn", you know?
So, the GATE negotiator said something like, "Apologize to him."
I said, "Man, if that's the reason, I'll apologize now."
"It's no problem. Come down, and I'll apologize."
"I never imagined that it caused…
that you were so hurt."
I did what any brother would do.
So, he started saying, "No, now I'm here."
"I'm in control of the situation. Where are you now?"
He was getting agitated,
so the negotiator thought it best to hang up.
47 HOURS HOSTAGE
On the third day of the kidnapping, there has been no progress.
The police have called Lindemberg twice.
The calls lasted a few seconds,
and he made no demands.
He said he didn't want to talk, and hung up.
They called me and said, "You'll help with the negotiations."
"We can't do it anymore."
"We're not getting any results."
"The negotiations are at a standstill."
GATE did the right thing there.
They must’ve noticed that Lindemberg had a strong friendship
with Eloá's brother.
And the kid could maybe have helped.
- Even though he was a child? - That's not a problem at all.
I didn't question it.
I kept hoping for good results.
Everything they told us…
told us to do, we did, you know?
Giovanini called him.
He was like, "What do you want?" He was quite aggressive.
So I said, “It's me.”
"Who?"
I said, "Don't you recognize my voice? It's Douglas." Then he calmed down.
You know I've always been on your side,
I've always helped you win her back.
Thank you.
So, I am asking you to take our friendship into consideration.
I knew you'd ask me to release her.
So…
No, forget about my sister.
I'm talking about me and you, our friendship.
That's the most important thing right now.
Tell me what you want.
Well, let's go out.
You're going to be okay.
I'm on your side.
We'll go out and meet new people.
There's no time. I'm going to jail. They'll kill me in there.
They’ll lynch me out there.
No, you won't go to jail. Your lawyer is here.
I believed I could fix everything.
In my mind, we were such close friends
that I thought I could fix it.
Then the police said,
"He wants Douglas to do this. He wants Douglas--"
Douglas was with them.
“Douglas, take this, take that.”
Is the dog in the hallway?
Yeah, I’m taking her to the stairs. If you don't get her, she'll starve.
Because she won't come back in here.
- Okay. - I'm taking two dogs.
Okay, I'm on my way.
Douglas was a child.
When he was coming back, he could've shot my son.
It would’ve been another victim. No one knew what he was thinking.
I had to pay attention to the paper in front of me,
and what they were writing.
I couldn't say what I wanted. I just paid attention to the paper.
Let's go out, Liso.
What do you think--
I'll decide in the next few hours.
Just decide already. Let’s go out.
Let me decide, man. I'm not thinking straight.
Your sister made me nervous.
I wanted to go in…
and beat him up right then and there.
But I couldn't say anything.
I'm going to hang up because your sister is acting up.
Shut up, be quiet. Let me talk to him.
I want to hear what he has to say. Shut up!
Relax, forget about her.
I'll hang up if she starts talking.
You have something to tell me, but she won't let you. Go ahead.
Tell her I'm asking her to be quiet.
It's so sad.
You're on the other end of the line.
You hear your sister being assaulted
by a guy who used to be your best friend.
There’s no explanation.
That is something I won't…
I won't ever forget.
I’ll never forgive him for that.
Never.
Have you decided?
I'm thinking.
Think about it. That's good.
Where is Adriano?
Right beside me.
- Put him on. - Okay.
Hello, Liso?
I have a demand.
Yeah? What do you need?
She wants to eat.
- Are you going to eat too? - No, I'll eat whatever's here.
Oh, yeah?
If she eats junk food, she'll get sick. She needs real food.
He wanted me to go there,
and take him some food.
So…
Giovanini said, "What do you mean? Take it how?"
50 HOURS HOSTAGE
Is she coming down?
This is a very tense moment.
A rope made out of bedsheets has been placed on the window.
The expectations are high. Maybe she'll go down.
No one knows exactly what's going to happen now.
I was on the other side.
That's when-- "Eloá is at the window!"
I couldn’t-- I just ran.
My daughter!
Calm down, mom!
I said, "Come down, honey!" I thought she was going down the rope.
She said,
"Calm down, mom! Calm down!"
My daughter!
- My daughter! - Calm down!
Honey, come down!
You're making her nervous.
- Calm down. - You're making her nervous.
Calm down, no one get closer!
Calm down!
Please, calm down.
I saw she was trying to control herself, but her hands were shaking.
We could see her hands were shaking.
At that moment,
the coverage takes on a new dimension.
All of Brazil is talking about Eloá's case.
We start looking for all kinds of new information,
so we can reveal something
that other broadcasters haven't yet had access to.
One question, ma'am. Did she feel sick?
I don't know, I wasn't here.
We saw it on TV.
ELOÁ'S TRAGIC CASE BUMPS UP THE RATINGS
They really started trivializing the severity of what was happening.
They were concerned about what they were eating for lunch,
how they were taking showers,
because the media was all over it.
Unfortunately, everyone wanted a different news scoop,
in a different way.
According to the police, they sent rice, beans,
steak, and French fries, which Lindemberg asked for.
It seemed like people…
were almost hoping it wouldn't end.
I hope it ends well.
LAWYER
With a future wedding between him and his girlfriend, whom he loves, right?
It's sort of hypnotizing,
in a bad way.
It's like driving by a car accident,
and you don't like blood, but you can't resist it.
We started to realize the situation was too delicate.
You spend a whole night,
another whole night, then another whole night.
And nothing changes. The police don't break in.
What were we going to record? A building with a camera pointed at the apartment.
That was an area with a lot of crime.
It was dangerous for reporters to spend the night there.
Armed criminals began to roam freely
among spectators of that horror film scenario.
The drug dealers complained.
The police were interfering. They were losing a lot of money.
They'd say, "Hey, reporter,
get the guy out of there, or we'll do it."
"Get the cops out of here, and we'll take him out."
They would've gone in and killed him.
They had the power to do it. And he was afraid of that.
The police were also afraid that it would happen.
58 HOURS HOSTAGE
A TV station decides to call the apartment.
After that, there's a commotion.
I went back to the station, tired.
Everyone was very tired.
I saw two producers,
and they said,
"We spoke to Lindemberg."
I was shocked because of this new information.
"What did you record?"
They said, "We didn't record it."
I said, "Get the camera, put it in front of me."
"Let's call. If he picks up, I'll record it."
Who is it?
Hi, Lindemberg, we're friends of the family.
We just want to know if everything's okay.
Who is it?
I'm Luiz Guerra. How are you?
- We are friends-- - It's Luiz Guerra.
I'm a reporter for Sonia Abrão on behalf of your family.
Your mom is desperate. She wants to know if everything's okay.
Are you a reporter?
Yeah. We want to know if you're okay.
We're worried about you.
I was extremely nervous.
I was tense and tired
after so many hours, and…
I saw myself in a situation that could change the story.
He could pull the trigger and say, "Are you recording this?"
"I'm going to shoot her now."
- Are you live? - We're recording this.
If you want, I'll put whatever you want on air.
Our conversation?
Let's talk. I want to help you.
I want to help you and tell you
the captain guarantees your integrity.
Don't worry, son.
I don't want anyone near the building.
If someone gets close…
The captain came here, he rang the doorbell,
I almost shot Eloá. I thought he’d break in.
If he did,
we would be dead now.
Calling the perpetrator
to get an interview
as if it were
a news scoop or something exclusive
is a crime.
Wait, she's gonna talk.
Let her talk to us, please.
Hello?
Hi, Eloá. It's Luiz Guerra for Sonia Abrão. How are you?
Who is it?
Luiz Guerra, reporter for Sonia Abrão. How are you?
Fine.
She was very strong saying everything was okay.
Trembling voice.
She was…
You could tell she was crying.
I began to sense the danger of the situation.
He wasn't playing around.
Do you need to send a message to your mom?
I'd like to know how she's doing, how my family is doing.
They are fine.
- Everything's-- - Send a kiss to my parents.
- You can-- - Tell them I love them.
You can say that again. Send them a kiss.
I want to tell my mom that I love her.
My dad too.
I love them.
The kidnapper's surrender was compromised
after he gave a live interview to a TV station.
From then on,
the kidnapper did not answer the phone anymore.
What is the public interest in interviewing Lindemberg at a time
when he's restricting Eloá's freedom?
That call transformed Lindemberg
deep inside him into something much greater than he was.
It caused immeasurable damage to the handling of the case.
Immeasurable.
66 HOURS HOSTAGE
The situation became even tenser today
in the apartment in Santo André in the ABC region of São Paulo.
Lindemberg took Eloá to the bathroom window.
The phone is being used.
Negotiations have resumed.
I don't want her anymore, never again.
I hate her.
What does she have to do to get out?
Behave and be understanding, which she is not doing.
What do you mean, she's not being understanding?
When I talk to her, she screams and has a fit.
- Says I wanna throw glass at her. - You're hitting me.
He said he was tired and was turning himself in.
Giovanini asked him to take the guns
and put them in the toilet.
He said, "Okay. I’ll come out."
"I’ll leave the guns in the bathroom like you told me to."
"I'll come out holding Eloá's hand."
"I'll walk to Nayara."
"I’ll grab Nayara's hand, we’ll go down,
we'll grab Douglas' hand, and I'll turn myself in."
Lindemberg promised to end the kidnapping
if Nayara went back to the apartment.
Meanwhile, everyone downstairs is hopeful.
Bringing Nayara back to the negotiations
was a strategic move by the crisis manager,
The Secretary of Public Safety, and the prosecutor. They all decided.
- Hi, Nayara. - How are you?
- Are you feeling better? - Yes. Are you calm?
I'm calm.
Will you really do everything you're saying?
- Yeah. Do you trust me? - I do.
Hi, sweetie.
- Are you coming up? - Yeah, sweetie, I am.
Okay, in front of the door.
- Don't let the police come up. - Okay.
- None. - Okay, let me talk to him now.
- Everything’ll be fine. - Yeah.
Like I promised from the start. Okay?
- Okay, bye. - Bye. I love you.
It was determined that the tactical team wouldn't intervene,
because Nayara was instructed to stop on the floor downstairs
to talk to Lindemberg.
When I started going up, I looked,
and I could see him in the little bathroom window.
Him and Eloá.
So I stopped where I was supposed to…
and from there, I had no more contact, because Nayara went up with the phone.
I could see the police officers,
but I couldn't see her going up.
All of a sudden, I saw…
The police officer called me, like, "Come on."
And I went.
And then it was total chaos.
Colonel, was it a mistake to send Nayara back?
Her mother agreed.
SHOCK TROOP COMMANDER
She was with the GATE officers.
They took the girl out, now they sent her back.
Now, they think we're guilty. They did something stupid.
No teenager should be put in such a risky situation.
CHILD AND TEEN RIGHTS SPECIALIST
According to the operation's command, Nayara is not a hostage.
She chose to go back in the apartment.
She did something we never expected.
We faced the situation as if my kid…
I have three kids.
…as if one of them were inside.
Like the child of…
I would put my kid in Nayara's place.
WE DIDN'T MAKE A MISTAKE. WE WOULD DO IT ALL AGAIN
Nayara going back to the apartment is something that should've never happened.
GATE made history as the first troop
that went from having one hostage to having two.
I came in and calmed him down.
He’s fine, he’s calm. Okay?
He’s made a decision.
- Okay? - All right.
Don't worry, nothing'll happen to your daughter.
NAYARA'S MOTHER
I trust you, Liso.
The three of you. All of you will be okay.
Like I said that day.
Like I said on TV,
the three of you will be home safe.
Don't worry.
Okay?
We will go down in a few minutes.
All right.
Don't worry.
- Cool. I'm calm. Bye. - Bye.
If he hasn't done anything he said he would so far,
would he do it now?
He said he was going to let Eloá go many times.
"I'll let her go after this or that. Tell him to come up to protect me."
He never kept his word.
76 HOURS HOSTAGE
Time goes by and nothing happens. Expectations rise even more.
Nayara is still inside the apartment.
Family members are still waiting.
Eloá's mother, Cristina,
is in that apartment waiting for information.
The audience goes crazy over something like this.
In fact, let's be honest,
it's a great story.
The police sent a hostage into captivity,
and the kidnapper fooled all of those police officers and…
A colleague from Globo scolded me. He said, "Look what you did."
"You shouldn't have done that."
And then I saw Zelda Mello interviewing him like I did.
TV GLOBO REPORTER
I'll release her like I did the others.
I won't say exactly when,
or warn anyone.
It will just happen.
The audience wanted to see it, so it became a race
to see who could interview him next.
If they don't cooperate, I won't cooperate.
Do you regret doing this?
I haven't felt any regrets yet.
She deserves to be going through this.
If they do anything stupid,
she and I will both die.
What right does Lindemberg have
to keep a girl at gunpoint
and give an interview?
It became a circus, you know?
I'm not the person everyone thinks I am. I don't want to rot in jail.
He became a star.
Lindemberg was the star now.
They put him live to say what he wanted.
Our production team has made contact with Lindemberg.
He won't do anything reckless anymore.
He won't. The families can rest assured.
As a mother, I wanted to talk to him.
He wouldn't pick up.
If I tried to call, he wouldn't answer.
But he talks to the press?
Only God knows
what we were going through.
As soon as Lindemberg realizes he has the media on his side,
he negotiates much less with the police
and uses the space that was given to him on national TV.
The ratings were sky-high for everyone,
and he kept intimidating the police more and more.
So, the triangle that had formed,
Lindemberg, the police, and the press,
collapsed.
Then, only one guy was in charge of the game.
That guy was Lindemberg.
95 HOURS HOSTAGE
Noon.
The São Paulo FC jersey
is placed on the window of the apartment.
To our surprise,
hours later, the São Paulo FC manager,
who was a councilman,
making himself available to help with the investigation.
It's a request we make, so things can end well.
SÃO PAULO FC MANAGER
He can trust the police.
They aren’t here to punish him. They're here to protect him.
It was very clear that things were out of control.
Everyone wanted to find a solution.
And whoever did, would walk away as the hero of the situation.
The situation escalated to the point
where there was no way out because it had been five days already.
And since we weren't eating well,
I felt very sick.
The EMTs helped me and saw that I was
going to have a heart attack.
He said his life was over. And it didn't matter.
All that mattered was getting his daughter out of there.
NO CROSSING
With negotiations practically stagnant,
the police resorted to a tactic they had already used.
On Tuesday, the power was turned off.
This time, Lindemberg and the girls
are in there with no food.
The backpack thrown out the window was to get their lunch.
But the request was not granted.
I was worried about the resolution of the case,
because Lindemberg never showed
any signs of cooperation.
We can't break in.
There are three kids chatting in there. How do we break in?
How was he a kid?
You don't understand.
There's a hostage in there.
What's this crazy feeling that people have
of romanticizing the criminal? No.
97 HOURS HOSTAGE
Around 2:00 p.m.
negotiations started concerning a document.
Lindemberg wanted a signed document
guaranteeing his physical integrity
when he surrendered.
I kindly ask you to let him know
that I am a prosecutor,
and I am here to guarantee his physical integrity…
PROSECUTOR
…and that things end well.
A prosecutor came,
they showed him on TV,
so he would believe it.
They made the document, it was signed.
They sent Lindemberg the document through a rope.
Maybe this case is close to being over?
I believe so.
Even if he got some sleep at night,
he's emotionally exhausted.
He will come to his senses,
and I believe he should surrender in a few hours.
He replied and he was very nervous,
"They sent me a paper that I don't understand."
"It's all scribbles, I don't understand." It was basically useless.
He didn't convince me.
If he's afraid to die, then surrender.
The police wouldn't kill him in front of the press.
100 HOURS HOSTAGE
The longest case of captivity
in the state of São Paulo has now lasted over 100 hours.
Around the fifth day,
Lindemberg started acting totally differently than he had before.
I can see
a little angel telling me, "Don't do it."
And a little devil saying, "Do it. Don't let it go."
There is an angel and a devil. The devil is telling me to do it.
"Go ahead, don't stop."
The angel is saying, "Don't do it." I'm confused, I'm nervous.
I'm a guy with no feelings, heartless.
I'm a heartless guy.
I want to ask you a favor.
Tell them to invade this shit.
The police came up to me
and said, "Yesterday,
he spent the whole day hitting her."
I was…
My head was spinning.
I thought, "Why don't they go in already? Why don't they end this?"
I'm grateful for everything you've done, okay?
But I want…
There'll come a time when you'll have to think.
- Tell them… - This is suicidal talk.
Tell them you're tired.
Then someone will take your place,
and they'll give orders to come in here, and I'll end everything, okay?
It became impossible
to talk and negotiate with him
in a logical way.
He's making it very clear
that he will carry out his intention to kill Eloá
and kill himself.
So, from then on,
if a gunshot is fired inside the apartment,
the tactical team can act.
We appointed a team that would be able to invade the apartment.
The police had already placed explosives on the door.
Everything was ready.
The prosecutor and the kid's lawyer
are coming down for a press conference.
We were told there'd be a press conference with Colonel Félix,
the commander of the whole operation.
We went there quickly.
The entire press got ready for the interview.
I just ask for some patience.
I have to get the equipment
so we can do this the right way.
The tension was high.
So even off-the-record information was nonexistent.
We couldn't learn anything else.
- Go, go. - Are you going in?
They're all running, look.
Brito, film up there.
Lindemberg! For the love of God!!
Liso!
We blew up a door that was barricaded by a table.
And he had put a bookshelf behind the table.
They've gone in!
I couldn't see him.
He hid behind a column, like this.
There's a lot of commotion outside the building!
Nayara just came out.
We can see the girls being released.
My God! Where's Eloá?
Where's Eloá?
My God!
There were gunshots in there.
He shot her.
- He shot her. She's on the floor. - On the floor?
That's what we saw.
Nayara coming down with her hand on her mouth,
full of blood.
Then, a police officer came down with my sister
in his arms.
I'm sorry, guys.
When Eloá left on a stretcher, unconscious,
at that moment,
I think Brazil got a sense
of how big of a mess Eloá's case was.
They got him.
Look! The guy in the front is Lindemberg.
Isn't that him?
Lindemberg is coming out. That's him in red.
He's coming out in cuffs.
Hold him!
OCTOBER 17, 10:00 P.M. SANTO ANDRÉ MUNICIPAL HOSPITAL
My son Ronickson
was the one who told me that she'd been shot.
He said, "Dad,
she got shot twice."
And I asked about him, "Did they shoot him?"
Imagine that.
"Did they shoot him?" He said, "No, Dad."
"Eloá got shot twice. He shot her twice."
Then I lost it. I fainted, I don't know.
Eloá's surgery has just ended.
She survived, she's alive.
Soon, the doctors who operated on her
should give a statement to the press.
So some doctors came out and said,
"We did everything we could."
"Now it's in God's hands."
"Because she was shot in the head."
"We did everything we could."
Then I…
Then I collapsed.
Because I didn't know she’d been shot in the head.
Then, they said she was in a coma.
They took me…
They took me to where she was.
I felt sick to my stomach. I said, "Honey, mom is here."
Then I felt sick to my stomach.
They took me out of the room.
The tragic end of the kidnapping left a question in the air.
Did the police make a mistake?
There were no orders.
The team on the side heard a gunshot, and went in.
Fábio, did the police really react to a shot
fired by the kid?
Nascimento, forensics will have to explain if there was a gunshot first,
or if the shooting occurred because of the police invasion.
Even after being released to go home,
Nayara is giving her statement here
to prosecutors and the chief of police in charge.
Nayara!
According to Nayara's story…
CHIEF OF POLICE
…Lindemberg did not shoot before the explosion.
Did she lie?
She didn't lie. She was a victim.
She was in the middle of a crisis.
She’s a 15-year-old
who could've easily been confused.
She may be confused and mistaken right now.
The shot that Lindemberg fired was
the trigger for GATE's actions.
Period. Without a doubt, I have no doubt about that.
There is no evidence
of any sound that could have been a gunshot…
FORENSIC EXPERT
…in the 12 minutes before the explosion.
There was an explosion.
The explosion first,
then there were gunshots.
Yeah, that's the truth.
They created a narrative
so the state would be exonerated.
The state governor apologized to Eloá's family,
but defended the measures taken by the negotiating team.
GATE is a very experienced team.
They are very brave.
Very well-prepared.
What we saw in Eloá's case
were the snipers,
who had every opportunity
to shoot the kidnapper,
not receive those orders. Why?
- How was your statement? - Go down there.
How are your parents?
They are as good as they can be.
They're shaken up, but…
New medical report on Eloá's health status…
- Eloá Pimentel… - Eloá Cristina da Silva…
- In critical condition. - Serious life risks.
She has vital signs, she is breathing…
- A new test was done… - Another surgery.
She showed no improvement.
The girl’s health condition is critical.
My wife came and said, "It's all over."
"It's over."
"Eloá's dead."
I was devastated.
I didn't know what to do.
I wanted to die.
But my two boys hugged me.
Ronickson and Douglas.
So, I realized I had two more children.
I said…
"It's over."
"It's over, you know? It's over."
Blessed art thou amongst women…
People came from far away to pay their last respects.
And Brazil stopped for Eloá's burial.
Excuse us.
I felt like it was all my fault.
So, I didn't know what to say to her.
I couldn't think of something to say.
I couldn't stop blaming myself.
So, I just watched in silence.
What is it like for a mother to wait for 100 hours?
For us, a hundred hours is five days.
For a mother, it's an eternity.
Those 100 hours didn't end for this mother.
Those 100 hours will last until the end of her life.
The commotion also goes a bit beyond the limit.
Because it becomes a product.
Then it was over.
Everyone left.
And her family stayed there.
We were not there for the show anymore.
We left.
We gathered our lights,
and left.
Is that really what we want?
I mean, is that the behavior we want as a society?
As journalists, as a society,
as police officers, is that really what we want?
To this day, people say, "You're responsible for Eloá's death."
So, they made me look guilty.
I assure you, and everyone watching now,
any journalist would've liked to be in my shoes.
I went into the crime scene, I took the audience in there.
FEBRUARY 13, 2012 LINDENMBERG'S TRIAL
He went by me laughing.
He laughed in everyone's face.
So he…
He wasn't sorry.
Certainly, the existence of the femicide law at the time
wouldn't keep Lindemberg from wanting to kill Eloá.
What changes is that society is becoming more aware.
In my opinion, still at a slow pace,
but to the point of recognizing
that acts of violence
against women are very serious.
The afternoon was full of anticipation, inside
and in front of Santo André's courthouse.
The prosecution and the defense awaited
the jury's decision.
He should be convicted.
- How long should he stay in jail? - As long as possible.
He destroyed my family, you know?
Now we…
We deal with it.
But the wound remains.
What would it be like if Eloá had…
She didn't meet my daughter.
So?
June 21st, Ronickson's birthday.
I hope he gets to be here in São Paulo with us.
Our family misses him very much.
August 5th, my little brother's birthday.
Everton Douglas, whom I love very much.
I hope it's a very happy day.
In 2008, I will…
First, go to the beach.
Second, rest for a little while.
Third, find a job.
Fourth…
REAL TEXTS FROM ELOÁ'S DIARY
…get engaged to Liso.
Lindemberg Alves was sentenced to 98 years in prison.
He managed to get his sentence reduced to 39 years
and is currently serving in a semi-open prison regime.
In 2018, the government of São Paulo
was ordered to pay Nayara Rodrigues for moral, material and aesthetic damages.
Eloá's family never got any compensation from public authorities.
After Eloá's case, the São Paulo Public Security Department
published a resolution imposing stricter protocols
and limiting press participation in ongoing kidnapping negotiations.
The family decided to donate Eloá's organs.
Seven different people received
her heart, lungs, pancreas, liver, kidneys and corneas.
Subtitles by: Iara Regina Brazil